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آخر تحديث: 13 سبتمبر 2026

This Warehouse Terms & Storage Policy applies to goods received, handled, stored, inspected, consolidated, repacked or otherwise processed by 1688 خدمات تلبية الطلبات as part of our China-based fulfillment services.

By instructing a supplier, seller, factory, courier or other party to send goods to a warehouse address provided by 1688Fulfillment, the customer agrees to comply with this policy together with any applicable quotation, Service Terms, Shipping Terms and other confirmed service arrangements.

1. Scope of Warehouse Services

Depending on the service arrangement confirmed with the customer, our warehouse services may include:

Not every service is automatically included.

The exact scope of work depends on the services requested and confirmed for the relevant order.

2. Warehouse Address Must Be Confirmed Before Shipping

Customers must obtain the correct warehouse address and receiving instructions from our team before asking suppliers to ship goods.

Warehouse addresses, receiving procedures or routing arrangements may change.

Customers should not assume that an address used for a previous shipment remains valid for future orders.

Do not instruct a supplier to ship until the applicable warehouse information has been confirmed.

1688Fulfillment is not responsible for delays, misdelivery or additional costs caused by goods being sent to an incorrect, outdated or unconfirmed address.

3. Customer and Parcel Identification

Customers may be required to use a customer reference, order number, warehouse code or other identification information provided by our team.

Suppliers should follow the receiving instructions accurately.

Where available, customers should also provide:

Correct identification helps us match incoming parcels to the appropriate customer.

4. Unidentified Parcels

If a parcel arrives without sufficient customer or order information, it may be treated as an unidentified parcel.

Unidentified parcels may experience delays while our team attempts to determine ownership.

We may request additional information such as:

The customer is responsible for providing sufficient information to support identification.

We do not guarantee immediate identification of packages that arrive without the required receiving information.

5. Supplier Tracking Information

Customers are encouraged to provide domestic tracking numbers for supplier shipments where available.

Tracking information may help us:

A courier status showing “delivered” does not automatically prove that the parcel has been successfully identified and entered into the customer’s warehouse record.

Warehouse receiving confirmation should be treated separately from the courier’s delivery status.

6. Receiving Inspection

Initial parcel receiving does not automatically include a detailed product inspection.

Unless an inspection service has been requested, warehouse receiving may primarily involve:

Detailed quantity, model, color, condition or product checks must be separately requested where applicable.

7. Parcel Condition on Arrival

Where reasonably apparent, our team may record visible external damage to packaging when goods arrive.

ومن الأمثلة على ذلك:

However, acceptance of a parcel does not mean that we guarantee the condition of the contents inside.

Damage that is not externally visible may only become apparent after the parcel is opened or inspected.

8. Quantity and Product Inspection

Where inspection has been requested, our warehouse team may perform basic checks according to the confirmed inspection scope.

Such checks may include:

Inspection is limited to the agreed scope.

Unless separately arranged, it does not include laboratory testing, certification, authenticity verification, technical engineering inspection, performance testing or regulatory compliance testing.

9. Photos and Videos

Where included in the service arrangement, photos or videos may be provided for purposes such as:

Photos and videos are intended to provide practical warehouse-side information.

They do not constitute professional product certification or a guarantee of product quality.

10. Warehouse Storage

Goods may be stored at our warehouse while customers wait for:

Storage conditions, included storage periods and any applicable fees depend on the confirmed service arrangement.

Customers should not assume that warehouse storage is unlimited.

11. Storage Period

The applicable storage period begins when goods are received and identified by the warehouse unless otherwise confirmed.

Different service arrangements may have different storage conditions.

Customers are responsible for monitoring their orders and providing timely instructions regarding:

Where goods remain in storage beyond an agreed or reasonable period, additional storage charges may apply.

12. Storage Fees

Where storage fees apply, the applicable rate or charging method will be communicated according to the relevant service arrangement.

Storage fees may depend on factors such as:

Additional fees may also apply to oversized, fragile, regulated or unusually difficult-to-store goods.

13. Long-Term Storage

Our warehouse is primarily intended for fulfillment and shipping preparation rather than indefinite long-term storage.

If goods remain in the warehouse for an extended period, we may contact the customer and request instructions.

The customer may be required to:

Long-term storage must be separately confirmed where required.

14. Customer Delays

Customers should respond to warehouse questions and requests within a reasonable period.

Delays in providing instructions may affect:

1688Fulfillment is not responsible for consequences caused solely by prolonged customer delay in providing necessary instructions.

15. Multi-Supplier Storage

One of our core services is receiving goods from multiple Chinese suppliers.

Different suppliers may deliver at different times.

Earlier parcels may remain in storage until the customer decides that enough supplier orders have arrived to proceed with consolidation or shipping.

The customer is responsible for confirming when the order is complete and ready for final processing unless otherwise agreed.

16. Consolidation

Where requested, goods from multiple supplier parcels may be combined into fewer cartons before international shipping.

Consolidation may include:

Consolidation does not automatically include detailed product inspection unless inspection has also been requested.

17. Repacking and Packaging Optimization

Where appropriate, we may remove unnecessary packaging such as:

Goods may then be repacked more efficiently.

The purpose is to reduce unnecessary packaging and avoidable shipping volume where practical.

However, packaging optimization does not guarantee a specific reduction in:

Necessary protective materials may be retained or added where reasonably required.

18. Customer Packaging Requests

Customers may provide special packing instructions.

ومن الأمثلة على ذلك:

Special requests must be confirmed before final packing.

Additional handling or material fees may apply.

19. Final Packing Confirmation

Where applicable, we may provide final packing information before dispatch.

وقد يشمل ذلك:

Customers should review the information promptly.

Once the customer confirms the shipment and international dispatch begins, further warehouse-side changes may no longer be possible.

20. Weight and Dimensions

Warehouse weight and dimension measurements are made for fulfillment and shipping purposes.

Final chargeable weight may differ depending on the carrier or freight provider.

International freight may be charged according to the greater of:

Carrier remeasurement may take priority over preliminary warehouse measurements where applicable.

21. Restricted and Prohibited Goods

Customers must not send prohibited, dangerous, illegal or restricted goods without prior confirmation.

Products requiring special review may include:

Customers should refer to our Prohibited & Restricted Items Policy and confirm unusual cargo before sending it.

22. Undeclared Special Cargo

Customers are responsible for accurately declaring the nature of their goods.

If goods are found to contain undisclosed dangerous, restricted or special cargo, we may suspend processing.

The customer may be responsible for any resulting:

We may refuse to process goods that cannot legally or safely be stored or transported.

23. Product Legality

The customer is responsible for ensuring that goods are legal to purchase, store, export, import and receive in the applicable jurisdictions.

Warehouse acceptance does not constitute confirmation that the product is legally exportable or importable.

International shipping approval may require separate review.

24. Fragile Goods

Fragile products may require special handling or packaging.

Customers should inform us in advance if goods are:

Additional protective packaging may be recommended or required.

25. High-Value Goods

Customers should inform us in advance before sending unusually high-value goods.

Additional confirmation, documentation, packaging or insurance arrangements may be appropriate.

Unless separately agreed, standard warehouse handling should not be interpreted as providing automatic insurance coverage for the full commercial value of goods.

26. Perishable or Time-Sensitive Goods

Products with limited shelf life or special storage requirements must be confirmed in advance.

Our ordinary warehouse service should not be assumed to provide:

unless specifically confirmed in writing.

27. Returns to Suppliers

Where a customer requests a supplier return, the return must generally be approved by the supplier before goods are sent back.

The customer should provide or confirm:

Domestic return courier charges and warehouse handling charges may apply.

More detailed conditions are provided in our سياسة المساعدة في عمليات الإرجاع واسترداد الأموال.

28. Replacement Goods

Replacement products may be sent back to our warehouse after a supplier exchange.

Replacement goods are treated as a new incoming warehouse event and may require:

Additional fees may apply according to the service arrangement.

29. Customer-Owned Goods

Goods stored at our warehouse remain the property of the customer or other lawful owner, subject to applicable supplier rights, payment obligations, warehouse terms and applicable law.

Warehouse possession does not mean that 1688Fulfillment becomes the seller or owner of the goods.

30. Payment Before Release

Where charges are due for warehouse, fulfillment, shipping or related services, we may require payment before goods are released or dispatched.

Charges may include:

Shipment may be delayed until applicable charges are settled.

31. Unpaid Charges

Where amounts remain unpaid, we may suspend further warehouse processing or shipment subject to applicable law and the confirmed service arrangement.

The customer remains responsible for outstanding charges relating to services already provided.

We do not waive payment obligations merely because goods remain in storage.

32. Unclaimed Goods

Goods may be considered unclaimed where:

We will make reasonable efforts to contact the customer where contact details are available.

33. Abandoned Goods

Where goods remain unclaimed or unresolved for an extended period, further action may be required.

Subject to applicable law and prior notice where reasonably practicable, options may include:

Any costs incurred may remain the responsibility of the customer.

Goods will not be treated as abandoned solely because of a short communication delay.

34. Disposal of Goods

Disposal will only be considered where reasonably necessary and legally permitted.

This may apply to goods that are:

Where practicable, we will attempt to notify the customer before disposal unless immediate action is required for safety or legal reasons.

Disposal costs may be charged to the customer where permitted.

35. Warehouse Inventory Records

Warehouse records may include:

These records are intended to support fulfillment operations.

Customers should notify us promptly if they believe a warehouse record contains an error.

36. Inventory Discrepancies

If a customer believes that goods are missing or incorrectly recorded, they should contact us promptly and provide relevant order and supplier information.

We may review:

The outcome will depend on the available evidence.

37. Loss or Damage in Storage

We take reasonable care when receiving, storing and handling customer goods.

However, warehouse services do not eliminate all risk.

Loss or damage may result from circumstances such as:

Any liability will be assessed according to the applicable service agreement, available evidence and applicable law.

38. Pre-Existing Damage

1688Fulfillment is not responsible for damage that existed before the goods were received by the warehouse.

Where inspection or photography is requested, we may help document visible pre-existing damage.

However, the absence of a photo does not necessarily mean that a defect arose while goods were in our possession.

39. Supplier Packaging

Suppliers are responsible for the packaging used when goods are sent to our warehouse.

If supplier packaging is inadequate, additional packaging may be recommended or required before international shipment.

Additional packaging materials or handling may incur charges.

40. Force Majeure and Events Outside Our Control

Warehouse operations may be affected by circumstances outside our reasonable control.

ومن الأمثلة على ذلك:

Where such events occur, processing or storage operations may be delayed.

41. International Shipping Handover

Warehouse responsibility for physical custody may change once goods are formally transferred to the relevant international carrier, freight provider or authorized transport partner.

After handover, transportation-related matters are generally governed by the applicable shipping arrangement and carrier terms.

Warehouse Terms should therefore be read together with the applicable Shipping Terms and any confirmed quotation.

42. Insurance

Warehouse storage or international transportation does not automatically include full-value cargo insurance unless insurance has been specifically confirmed.

Where insurance is available, coverage may depend on:

Customers who require insurance should request confirmation before shipment.

43. Accurate Customer Information

Customers must provide accurate information relating to:

Incorrect or incomplete information may cause delays, additional charges or service restrictions.

44. Customer Communication

Customers should maintain a working communication method while goods are stored at our warehouse.

WhatsApp or email may be used for:

Customers are responsible for monitoring the communication channels they provide.

45. Personal Information and Shipping Data

Warehouse operations may require personal or commercial information such as:

Such information is handled in accordance with our سياسة الخصوصية.

46. No Guarantee of Supplier Performance

Receiving goods at our warehouse does not mean that 1688Fulfillment guarantees:

Our role is limited to the fulfillment and warehouse services agreed with the customer.

47. No Guaranteed Shipping Savings

Consolidation and repacking may help improve shipment efficiency.

However, we do not guarantee a specific percentage reduction in:

Actual results depend on the products, supplier packaging, final carton configuration and carrier charging rules.

48. Independent Service Provider

1688Fulfillment is an independent China-based fulfillment service provider.

We are not affiliated with, operated by, endorsed by or sponsored by 1688.com, Alibaba Group, Alibaba.com, Taobao or Tmall.

Products purchased through these platforms remain subject to the relevant seller and marketplace terms.

49. Changes to This Policy

We may update this Warehouse Terms & Storage Policy to reflect changes in:

The latest version will be published on this page with an updated revision date.

50. Related Policies

This policy should be read together with our:

Where a specific quotation or written service arrangement contains conditions that apply specifically to an order, those specific terms will also apply.

اتصل بنا

If you have questions about warehouse receiving, storage, inspection, consolidation, repacking or shipment preparation, please contact:

1688 خدمات تلبية الطلبات

Primary WhatsApp:
+44 7732 448253

Backup WhatsApp:
+44 7592 394038

Backup WhatsApp:
+44 7591 010529

Email:
crownwatchhub@gmail.com

Website:
1688fulfillment.com