Última atualização: 12 de setembro de 2026
Welcome to 1688 Fulfillment.
These Terms of Use govern your access to and use of the 1688Fulfillment website, including the information, content, forms, communication channels and other website features made available through this site.
By accessing or using this website, you agree to these Terms of Use. If you do not agree with these terms, please discontinue use of the website.
1. About 1688Fulfillment
1688Fulfillment provides China-based fulfillment support for overseas buyers purchasing products from Chinese suppliers.
Our services may include warehouse receiving, temporary storage, product inspection, quantity checking, photo and video verification, return or exchange assistance, multi-supplier consolidation, repacking and international shipping arrangements.
The exact services available for a particular order depend on the product type, destination, shipment requirements and the service arrangement confirmed with the customer.
2. Independent Service Provider
1688Fulfillment is an independent China-based fulfillment service provider.
We support customers purchasing products from 1688, Alibaba, Chinese factories, Taobao/Tmall sellers, wholesalers and other Chinese suppliers.
1688Fulfillment is not affiliated with, endorsed by, sponsored by or operated by 1688.com, Alibaba Group or their affiliated companies.
References to third-party platforms or companies are made only to describe the sources from which customers may purchase goods.
3. Use of This Website
You may use this website for legitimate purposes related to learning about our services, requesting information, contacting our team or arranging fulfillment and shipping support.
You agree not to:
- Use the website for unlawful, fraudulent or abusive purposes.
- Attempt to interfere with the normal operation or security of the website.
- Attempt to gain unauthorized access to servers, accounts, systems or data.
- Upload or transmit malicious code, viruses or harmful software.
- Use automated tools to scrape, copy or overload the website without authorization.
- Misrepresent your identity, company, products or shipment information.
- Use the website in connection with prohibited, restricted or illegal goods.
- Copy or commercially exploit website content without permission.
We reserve the right to restrict access to the website where misuse, security threats or unlawful activity are identified.
4. Website Information
We aim to provide accurate and useful information about our services.
However, information displayed on the website is provided for general informational purposes and may not reflect the exact conditions applicable to every shipment.
Service availability, prices, storage arrangements, inspection requirements, shipping methods, customs procedures, transit times and other conditions may vary according to:
- Tipo de produto
- Cargo characteristics
- Quantity and shipment size
- País de destino
- Selected transportation method
- Warehouse requirements
- Carrier requirements
- Customs regulations
- Applicable laws and restrictions
A service description shown on the website does not by itself constitute a binding service commitment or quotation.
5. Quotations and Service Confirmation
Any pricing, shipping rate, estimated transit time or service arrangement must be separately confirmed with our team.
A quotation may depend on information such as:
- Descrição do produto
- Quantidade
- Peso
- Dimensões
- Destino
- Categoria de carga
- Método de envio
- Required warehouse services
- Requisitos aduaneiros
Quotes may change if the actual cargo differs from the information originally provided.
Where applicable, the confirmed quotation, invoice, service agreement or written communication will take priority over general information shown on the website.
6. Warehouse Addresses
Customers should obtain and confirm the correct warehouse receiving address and any required customer identification information before instructing suppliers to ship goods.
Do not assume that a warehouse address displayed or previously provided remains valid for every shipment.
Customers are responsible for following any parcel labeling, reference number or receiving instructions supplied by our team.
Parcels that cannot be identified may experience delays in warehouse processing.
7. Product and Cargo Restrictions
Not all products can be accepted, stored or transported.
Cargo acceptance depends on product type, warehouse requirements, transportation regulations, destination-country rules and applicable international shipping restrictions.
Certain products may require additional documents, special packaging or prior approval.
Customers must provide accurate information about the goods before shipment.
We may refuse to receive, process or arrange transportation for goods that are prohibited, unsafe, misdeclared or otherwise unsuitable for the requested service.
Additional information may be provided in our Artigos proibidos e restritos policy and relevant service terms.
8. Inspection and Verification Information
Descriptions of inspection, quantity checking, photo verification or video verification on this website refer to warehouse-level services unless otherwise specifically agreed.
Basic inspection services do not automatically constitute professional laboratory testing, certification, engineering inspection, regulatory compliance testing or independent third-party quality assurance.
The scope of inspection must be confirmed according to the customer’s requirements and the type of product.
9. Returns and Exchanges
1688Fulfillment may assist customers with supplier returns, exchanges or replacement arrangements when problems are identified while goods remain in China.
However, any return, refund, replacement, compensation or exchange remains subject to the supplier’s policies, approval and cooperation.
We do not guarantee that a supplier will approve a refund, return, exchange or compensation request.
More detailed conditions may be provided in our Política de Assistência em Devoluções e Reembolsos or Termos de Serviço.
10. International Shipping
International shipping options may include air freight, sea freight, land freight or other available transport solutions.
The availability of a particular shipping method depends on the cargo, destination and applicable transportation requirements.
Shipping estimates are not guaranteed delivery dates unless expressly confirmed otherwise in writing.
Delays may occur because of factors including customs procedures, carrier operations, weather, inspections, holidays, port congestion, border controls or other circumstances outside our reasonable control.
11. DDP Shipping
Where DDP shipping is available and confirmed, the exact scope of the service will be stated in the applicable quotation or service terms.
DDP availability varies by:
- Destino
- Tipo de carga
- Weight and dimensions
- Requisitos aduaneiros
- Transportation route
- Regulatory restrictions
Duties, taxes, customs clearance or other charges are included only where expressly confirmed in the applicable DDP quotation or service arrangement.
Information on this website should not be interpreted as a guarantee that DDP service is available for every product or destination.
12. Third-Party Platforms and Suppliers
Our website may refer to third-party platforms, suppliers, carriers, logistics companies, customs agents, payment providers or other external services.
1688Fulfillment does not control third-party websites or independently guarantee their products, services, availability, accuracy or policies.
Customers remain responsible for their purchasing decisions and agreements with suppliers.
Any dispute relating to the quality, description, authenticity or manufacture of purchased goods may involve the original supplier.
13. Third-Party Links
This website may contain links to third-party websites.
These links are provided for convenience or informational purposes only.
We are not responsible for the content, security, privacy practices, availability or accuracy of third-party websites.
Accessing third-party websites is at the user’s own discretion.
14. Intellectual Property
Unless otherwise stated, the website design, written content, graphics, service descriptions, layout and other original materials published on this website are owned by or licensed to 1688Fulfillment.
You may view and use website content for personal or legitimate business reference.
You may not reproduce, republish, modify, distribute, sell or commercially exploit substantial portions of our website content without prior permission.
Third-party trademarks, names and logos remain the property of their respective owners.
15. Website Availability
We aim to keep the website available and functioning properly.
However, we do not guarantee uninterrupted or error-free access.
The website may temporarily become unavailable because of:
- Maintenance
- Software updates
- Server issues
- Security measures
- Network failures
- Third-party service disruptions
- Events outside our reasonable control
We may modify, suspend or discontinue website features when reasonably necessary.
16. Communications
When you contact us through WhatsApp, email, website forms or other communication channels, you are responsible for providing accurate contact and order information.
We may use the information you provide to:
- Respond to enquiries
- Prepare quotations
- Confirm warehouse arrangements
- Process service requests
- Provide order updates
- Provide shipping information
- Resolve service-related questions
Personal information is handled in accordance with our Política de Privacidade.
17. No Guarantee of Specific Results
We aim to provide fulfillment and logistics support with reasonable care.
However, website content does not constitute a guarantee of:
- Desempenho dos fornecedores
- Product quality
- Supplier refunds
- Specific shipping savings
- Exact transit times
- Customs clearance outcomes
- Delivery dates
- Specific reductions in volumetric weight
- Availability of a particular shipping route
Actual results depend on the circumstances of each order.
18. Limitation of Liability
To the maximum extent permitted by applicable law, 1688Fulfillment will not be liable for indirect, incidental, special or consequential losses resulting solely from the use of, or inability to use, this website.
Nothing in these Terms of Use excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Liability relating to paid fulfillment, warehousing or shipping services may be governed by separate Service Terms, Warehouse Terms, Shipping Terms, quotations or other confirmed service agreements.
19. Changes to These Terms
We may update these Terms of Use from time to time to reflect changes in our website, services, policies or legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
Continued use of the website after an update constitutes acceptance of the revised Terms of Use.
20. Other Policies
These Terms of Use should be read together with other applicable policies available on our website, including where relevant:
- Política de Privacidade
- Política de Cookies
- Termos de Serviço
- Termos do armazém e política de armazenamento
- Política de Assistência em Devoluções e Reembolsos
- Artigos proibidos e restritos
- Condições de envio
- DDP Shipping Terms
Where a specific service agreement or confirmed quotation contains terms that differ from general website information, the specific service terms applicable to that order will take priority.
21. Contact Us
If you have questions about these Terms of Use or our services, please contact us:
1688 Fulfillment
WhatsApp principal:
+44 7732 448253
Fazer uma cópia de segurança do WhatsApp:
+44 7592 394038
Fazer uma cópia de segurança do WhatsApp:
+44 7591 010529
E-mail:
crownwatchhub@gmail.com
Sítio Web:
1688fulfillment.com
